Terms of service

TERMS OF SERVICE

OVERVIEW
Welcome to Thao Home! The terms “we”, “us” and “our” refer to Thao Home. Thao Home operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Thao Home is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on your device and settings.

We do not warrant that products or services will meet your expectations.
All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product and may limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. Thao Home may accept or decline your order at its discretion. Your order is accepted only when Thao Home confirms it and processes your payment.

Orders cannot always be canceled after acceptance. If we decline or modify an order, we will attempt to notify you using your provided contact information.

Purchases are subject to our Refund Policy.
You represent that purchases are for personal use only and not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts may change without notice.
Posted prices do not include taxes, shipping, handling, customs or import charges unless stated otherwise.

You agree to provide accurate and complete payment information and promptly update it as needed.

You represent that:

Your payment information is accurate;
You are authorized to use the payment method;
Charges will be honored;
You will pay all applicable fees and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or events outside our control.
Risk of loss transfers to you once the order is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services is owned by Thao Home or its licensors and protected by intellectual property laws.

You may use the Services only for personal, non-commercial use.
You may not reproduce, distribute, modify, or exploit any content without written permission.

Trademarks of Thao Home and Shopify may not be used without authorization.

SECTION 7 - OPTIONAL TOOLS

You may access tools provided by third parties. These tools are provided “as is” and “as available” without warranties.
Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for their content, policies, or practices.
Your interactions with third-party sites are entirely at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Thao Home is powered by Shopify. All purchases are solely between you and Thao Home. Shopify is not responsible for your transactions or any issues arising from purchases.
You release Shopify from any claims related to your use of the Services.

SECTION 10 - PRIVACY POLICY

All personal information is subject to our Privacy Policy, and certain information is subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, information you provide is shared with Shopify and third parties necessary to provide the Services.

SECTION 11 - FEEDBACK

If you submit any Feedback, you grant Thao Home a perpetual, worldwide, sublicensable, royalty-free license to use it for any purpose.

You represent that you own or have rights to your Feedback, and that it does not violate any rights or laws.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors or inaccuracies and update information at any time without notice, including after an order is submitted.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.
You may not engage in harmful, illegal, fraudulent, abusive, defamatory, or disruptive behavior, including transmitting viruses, spamming, scraping data, impersonating others, or interfering with security features.

We may suspend or terminate your access for violations.

SECTION 14 - TERMINATION

We may terminate your access at any time without notice.
Sections relating to intellectual property, liability, indemnification, and other relevant provisions will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free service.

(Some jurisdictions do not allow certain disclaimers.)

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Thao Home and its affiliates will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify Thao Home and its affiliates, including Shopify, from claims arising from your breach of these Terms or misuse of the Services.